Your satisfaction is our number one priority. Purchases made online will be gladly refunded or exchanged within 21 days of purchase with the exception of special orders, opened computer software. For your peace of mind and protection, bulbs, paper, inks and film may not be returned. Returned products are required to be in brand-new condition and must include the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, plastic bags and the blank warranty cards. Also, please include the original receipt with the product. Any items not meeting these requirements will be subject to a minimum of a 15% restocking fee at our discretion. Shipping is nonrefundable.

Returning an Item

All returns require a Bedford return authorization .  You have 14 days from the date of the receipt to obtain this authorization. To do so please call 1.800.333.4280 or by filing a claim below. The return shipment must be received within seven business days of the authorization. Ship the product in the original shipping carton with the Return Authorization printed on the outside of the shipping carton to:

Bedford Camera and Video

3277 N College Ave 

Fayetteville AR. 72703