PROMASTER SOFTBOX/VL-1144

Returns Policy

Your satisfaction is our number one priority. purchases made online will be gladly refunded or exchanged within 14 days of purchase with the exception of special orders, opened computer software. For your peace of mind and protection, bulbs, paper, inks and film may not be returned. Returned products are required to be in brand-new condition and must include the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, plastic bags and the blank warranty cards. also, please include the original receipt with the product. Any items not meeting these requirements will be subject to a minimum of a 15% restocking fee at our discretion. As a convenience to you, any eligible online purchase may be returned to any Bedford Camera & Video location but for credit for the transaction will be issued in the form of the original payment method. Shipping or freight charges are nonrefundable. We cannot overnight batteries shipped by themselves, no exceptions. This includes camera batteries, lithium-ion batteries, AAA or AA batteries of any kind.

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Shipping

Orders over $99.00 will receive free FedEx Ground shipping (typically 2-3 business day shipping) in the contiguous (lower- 48) United States. In stock orders placed after 1:00pm CST on weekdays will not ship until the next business day. Orders submitted online before 1:00pm CST, Monday - Friday will be processed that same day. though, this does not guarantee that your order will ship that same day. Orders are subject to verification and sometimes require additional information from the cardholder. These precautions are made with the card holder's interests in mind. We will attempt to reach the cardholder for up to five (5) working days after the order has initially gone through our verification department. After the allowed time, and if we are not able to verify the credit cardholders information, we will cancel and refund the pending order. Orders placed after 1:00pm CST Fridays will not ship until the following Monday.

The $99 order total is calculated after all rebates and bundle discounts have been applied. Gift cards, duties, and taxes do not count towards the $99 order total. Our free shipping is available for orders completed using our online cart only, items ordered in store or by phone (approved by Bedford Executive Team members only) will not qualify for free shipping.